Resume

Experience

Sno Falls Credit Union, IT Administrator, June 2006 - Present

• Domain Administration, Tier I-III Help Desk, Website Administration, Telephony System Administration, Patch Management
• Regularly create and maintain marketing materials for web and digital signage mediums.
• Assisted in development and roll-out of a new office branch located inside a supermarket grocery store.
• Redesigned organization website to clearly organize information with a polished end-user experience.
• Implemented a centrally managed digital display marketing solution across multiple locations.
• Installed and Configured Asterisk Telephony system for multiple locations with automated menu, agent queues, voice mail, and faxing.
• Physical-to-VMware conversion vendor selection, system design, deployment, support, and maintenance.
• Regularly represent IT Department to board of directors and management on issues including technology selection, policies, and department status.
• Intranet development, deployment, and documentation.
• Disaster recovery testing and recovery procedure documentation.
• Technical assistance with multiple ATM deployments.
• Multi-location security-camera system product/vendor selection, design, deployment, support, and maintenance.
• Directly support members with internet banking issues and solutions via phone and e-mail.
• Interactive Marketing Specialist focused on direct-to-community relations.

Excell Data Corp., Resume Processor, August 2005 - June 2006

• Data entry, facilities, customer service.

Education / Certifications

• AA Technical Support, Bellevue College 2009
• AA Networking Services, Bellevue College 2009
• CompTIA A+ Certified Professional, 2006

Computer Skills

• Proficient with Microsoft Office
• Windows Workstation and Server Operating Systems - Win: XP, Vista, 7 | Server: 2000, 2003, 2008
• Linux Server Operating Systems - Ubuntu, CentOS, RedHat
• Apache PHP, MySQL Server Systems
• HTML, CSS, PHP, MySQL Development
• Asterisk Telephony VoIP Platform
• VmWare Business Virtualization Technology
• Graphic Design and Manipulation with Photoshop, Paint.net, Gimp, and Inkscape

Other Activities

• Adviser for Public High School Vocational Curriculum.
• Charter member and officer of multiple active community organizations.
• Website development and administration for community organizations.
• Live event audio production for public school system, community organizations, and private events.
• Community Emergency Response Team certified (C.E.R.T.)